Serenade Pendant | Tarnish-Free

• Orders are typically delivered within 3–6 working days. Delays may occur due to uncontrollable circumstances.
• Exchanges are allowed within 3 days of order delivery. The product must be unworn, unused, and returned in the condition it was delivered, with no wear or tear.
• Exchange orders will be processed within 7–10 working days, and a delivery fee will be charged.

• Avoid Chemicals: Keep your jewelry away from perfumes, lotions, hairsprays, and cleaning agents to prevent tarnishing.
• Remove During Activities: Take off your jewelry while swimming, bathing, exercising, or doing chores to avoid water and abrasive materials.
• Store Safely: Keep your pieces in a separate pouch or jewelry box to prevent scratches and tangles. Add a soft cloth for extra protection.
• Gentle Cleaning: Use a soft, lint-free cloth to wipe away dirt and oils after each wear. Avoid harsh cleaning agents or abrasive materials.
• Luxe Collection is Waterproof, but not indestructible: While your gold-plated jewelry is stunning, it’s not as durable as solid gold. The gold layer can wear off over time, especially with frequent use. Follow these care tips to keep your jewelry shining bright and ensure it stays gorgeous for years to come

Warranty Policy:

• Luxe Collection items are tarnish-free and come with a 6-month warranty.
• Warranty covers tarnishing but does not cover breakage.